Sales Operations Administrator

Sales Operations Administrator Location: Redhill, Surrey Contract type: Permanent Salary: Up to £37,000 depending on experience + bonus + benefits Join a growing, industry-leading business Due to continued growth, our client is looking for an enthusiastic, detail-driven Sales Operations Administrator to become a key part of their expanding team. This is an excellent opportunity to join a specialist company at the forefront of construction hoist solutions, where your contribution will have a direct impact on both customer experience and operational success. About the role Reporting to the Sales Manager, you will play a pivotal role within a busy sales department, supporting both sales and operations functions. You will be responsible for managing customer enquiries, preparing and following up quotations, processing orders, and coordinating job scheduling. Working within a small, close-knit team, you will ensure a high level of service is delivered through accuracy, efficiency, and clear communication. Key responsibilities Handling incoming phone and email enquiries from customers Preparing accurate quotations and following up to maximise conversion Processing contract orders in line with internal procedures Scheduling jobs and preparing all necessary documentation Maintaining CRM systems and ensuring records are accurate and up to date Resolving customer queries and escalating where required Supporting general office administration duties Working collaboratively with colleagues to ensure smooth operationsRequirements Strong written and verbal communication skills Highly organised with excellent attention to detail Able to manage and prioritise a busy workload Confident using IT systems and CRM databases A proactive and team-oriented approach Previous experience in administration or customer service Experience within the hire industry, ideally construction-related, is highly desirableBenefits Daily paid lunch breaks 30 days' holiday Company bonus scheme Private healthcare (following successful probation) Pension contribution A supportive team environment within a growing businessIND25