Senior Front-of-House

CV-LibraryLondonpermanentPosted: 12 June 2026
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Flexible Workspace | West-End, London | Senior Front of House

Reception Manager

Permanent · Full-time · On-site · £35,000 - £40,000

The Opportunity

Our client is a dynamic, flexible business environment, the kind of place where first impressions genuinely matter and the front-of-house team sets the tone for everyone who walks through the door. They're looking for a polished, people-first Reception Manager to own that experience entirely.

This is a senior role with real scope, you'll lead daily reception operations, manage a small team, and be the go-to person for clients, visitors, and internal stakeholders alike. If you take genuine pride in the standard of service you deliver, this one's worth a conversation.

What You'll Own

Day-to-day management of the reception and front-of-house function

Delivering a consistently high standard of service to clients, visitors, and internal teams

Meeting room bookings, visitor management, and office presentation standards

Onboarding new clients and maintaining strong ongoing relationships

Supervising, training, and scheduling reception staff

Managing incoming calls, emails, and enquiries professionally and efficiently

Coordinating office supplies, facilities requests, and general administration

Upholding health & safety, security, and company procedures at all times

Supporting events, hospitality, and community engagement activities

Who You Are

Experience:

Previous experience in a senior receptionist, FOH, or reception management role

Comfortable supervising a team and managing competing priorities

Background in flexible workspace, hospitality, or a client-facing environment

Character:

Warm, professional, and keeps calm under pressure

Strong communicator (written, verbal, and in-person)

Highly organised with excellent attention to detailTakes genuine pride in the experience they create

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