Service Charge Administrator

CV-LibraryRedditch, WorcestershiretemporaryPosted: 21 April 2026
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Service Charge Administrator

Hourly rate: £15.31

Location: Greenlands Business Centre Redditch B98 7HD- office based

Contract: 6 months with review for extension

Working hours: Monday-Friday 9 to 5

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Service Charge Administrator to join the Housing Property Services team.

Responsibilities will include:

Work with populating Service Charges to leaseholders
Enter job, finance, code data on a spreadsheet
Report charges monthly for service charges like fire alarm, repairs, lighting, electricity bills etc
Investigate leaseholder charge queries involving meeting with leaseholders, analysing job charge data
Send letters
Call tenants / leaseholders / contractors / operatives
Submit recharges and section 20 work apportioned charges
Tenant / Leasehold consultation
Monitoring charges and categorisation on our housing management system (CX) and finance system (Techone)
Above not exhaustive but details an idea of tasks at this stage Apply now

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