Survey & Data Support Officer

We are currently recruiting for a Survey & Data Support Officer to support a local project combining field-based survey work with administrative duties.

This is a varied role ideal for someone who enjoys being out and about as well as working with data.

The Role
The main focus of this position will be conducting face-to-face bus surveys with members of the public across Kettering, alongside supporting administrative tasks.

Key responsibilities include:

* Conducting bus surveys in person with the general public

* Engaging confidently with passengers and building rapport quickly

* Accurately recording survey responses

* Supporting data entry and admin tasks

* Working with Excel, Word, and specialist systems

* Converting bus stop codes and updating records

* Assisting with clearing outstanding data and survey information

Working Hours
This role requires flexibility, including:

* A variety of start times

* Evening and weekend work

* Hours dependent on survey schedules and routes

About You

We are looking for someone who is:

* Confident and comfortable speaking to the public

* Friendly, approachable, and able to build trust quickly

* Detail-focused with strong data accuracy skills

* Experienced in data entry and administrative work

* Proactive and able to meet deadlines

* Comfortable using Microsoft Office (Excel, Word)

Additional Information

* Some admin tasks may be completed from home

* The role is primarily field-based, so flexibility is essential

* Immediate start available

If you enjoy a mix of people-facing work and admin tasks and are happy working flexibly, we’d love to hear from you